Individual Assignment to be submitted in 1 week's time

Dear Student,

Dr John Teo has requested the above from you, this is message to us is for the student to undertake:
"In line with the school’s desire to ensure that all our Full-time students developing a habit/interest in reading, research. Can I ask you to inform your students that they are required as part of the studies curriculum to produce an article (of their finding/research) on topics related to the current module? They can submit to you say in a weeks’ time after you have briefed them".
Follow on this, the topics that I have selected for you is Customer Relationship Management (CRM) System. Kindly research the above via internet/Journal and etc,, and submit before the due date in 1 week time.
To assist you in the area of focus, kindly compile information concerning CRM's relation to Technology, Marketing, Sales and Customer Service.
Keep up the cooperation and good work so far.
Thanks